Terms of payment
The balance (70%) of the rental price must be paid on D-1 of the cancellation conditions that apply to the period booked. Cheques will no longer be accepted after 35 days before arrival. The lessor reserves the right to re-let the villa if the balance is not paid within the specified time.
Payment can occurs in the order of VILLAS MANDARINE sas
Check to be sent to : Villas Mandarine Sas - Route de Pietramaggiore - 20260 CALVI
Bank transfer : CRÉDIT AGRICOLE DE LA CORSE AVENUE DE LA RÉPUBLIQUE - 20260 CALVI
BIC AGRIFRPP820 IBAN FR76 1200 6000 5173 0041 0335 272
Credit card : For any payment by credit card, we will send you a payment link to make a secure online transaction.
Cash : We remind you that the decree 2015-741 of June 24, 2015 limits cash payments to 999€ for French residents and 9999€ for foreign residents. An ID will be requested for all cash payments.
Deposit at your arrival
Cancellation policy 2024
For any cancellation the totality of the deposit paid will be kept by the lessor.
- From March 30th to June 1st and from September 21st to November 3rd
In case of cancellation less than 15 days before the date of arrival 100% of the total stay will be due to the lessor.
- From June 2nd to July 5th and from August 31st to September 20th
In case of cancellation less than 30 days before the date of arrival 100% of the total stay will be due to the lessor.
- From July 6th to August the 310th of 2024
In case of cancellation less than 60 days before the date of arrival 100% of the total stay will be due to the lessor.
Interruption of the stay
Transfer of the contract
Cancellation in the case of force majeure
Except in cases of exceptional and unavoidable circumstances or force majeure governed by decree, please refer to the general cancellation conditions.
General conditions of rental
Article 1 - Information
The information provided in our brochures or on our website has been carefully checked. In the event of a typing or printing error, our reservation service will inform the tenant of any changes to the description of the service offered.
We draw your attention to the fact that the photos are in no way contractual and cannot engage our responsibility. They must be considered as simple illustrations.
At the time of booking, the tenant must specify the exact number of persons planned for the stay.
Any overrun of the "standard" capacity indicated on the first page, but not exceeding the maximum capacity of the villa, will be subject to a written amendment to this contract and will be invoiced according to the current rate. Beyond the maximum capacity, the excess will be refused.
Article 2 - Stay
Rules of stay
The rental price includes the provision of sheets and towels, made-up beds, a cleaning service of one hour per day (except the day after arrival), cleaning at the end of the stay as well as the provision of welcome products on arrival in the bathrooms and household products in the kitchen. The cleaning of the dishes and kitchenware is not included in our cleaning services but can be done on request with a supplement of 30€ per hour. Bed linen is changed once a week (on Friday) for stays of more than a week. Any change requested by the client during his stay will be invoiced.
As waste sorting is mandatory in Calvi, each villa has different sorting bins. Any unsorted bin will be invoiced.
Length of stay
State of the premises
The accommodation is fully equipped with dishes, cutlery, bedding, sheets and towels. It is expressly forbidden to use the beds without the sheets.
An inventory of fixtures and an inventory are given to the tenant(s) on arrival.
On arrival, the tenant(s) must check the inventory and the state of the premises as well as the proper functioning of the household and sanitary appliances. In high season, the affluence and the lack of time, do not allow the lessor to carry out this control with the tenant(s). Consequently, any breakage, degradation or lack, not noticed by a representative of VILLAS MANDARINE, will have to be reported and put back within 24 hours following the arrival of the tenant. After this period, the tenant's responsibility will be definitively engaged.
Electric car charging facilities
Two charging points for electric vehicles are available in front of the reception, under no circumstances should vehicles be charged directly in the villas, as the electrical installation of the villas does not support the power required by this type of charging.
Our charging stations are managed via the Freshmile application: to charge your vehicle please bring your phone, to flash the QR Code, a credit card, and your fast charging cable.
Article 3 - Security deposit
This deposit will not be cashed. If the inventory of fixtures and the inventory of fixtures do not reveal any problem or that no particular cleaning is necessary, provided that no deterioration or hidden degradation has been noticed, it will be returned to the tenant at his departure or within a maximum of ten days after the departure, if the immediate restitution is impossible.
The following conditions will apply:
- The occupants are deemed to have received the villas in perfect condition and with the furniture listed in the inventory given to them on their arrival.
- If the inventory of fixtures and the inventory at the end of the rental period present anomalies, the owner and the tenant will have to agree on the amount to be deducted from the security deposit. If the deposit is insufficient to pay the sums due by the tenant, he/she commits himself/herself from now on by signing the present contract to pay the possible overruns. The damaged goods will be re-invoiced at the replacement price without application of the obsolescence.
- The tenant(s) are obliged at the time of their departure to return the villa in the same state as at the time of his (their) arrival and provided with the integrality of the movable goods appearing on the inventory.
- Will be considered as missing or damaged, the state of a kitchen and / or dishes not allowing, without special cleaning work, its return to service for the benefit of the next tenant (s). The amount of this cleaning work will be deducted from the deposit.
- Any lost key will be charged 50 €.
The tenant(s) is (are) invited to take out civil liability insurance to cover any damage that may be caused.
The tenant(s) is (are) invited to check with the insurer of his (their) main residence the quality of the "holiday" risk cover incurred as a result of the present contract or with their civil liability insurance. A certificate will be required upon arrival.
Article 4 - Prohibition of loan or sublease
Article 5 - Claims
Any possible complaint during the stay must be reported immediately to the landlord so that he can solve the problem as soon as possible. The tenant(s) will not be able to claim any compensation in case an urgent repair has to be done inside the villa. The breakdown of a household appliance or other and the delays sometimes necessary to obtain the intervention of a technician or the supply of a part do not give right to any particular compensation and are to be considered as incidents of the same nature as those which can occur at the personal residence. The VILLAS MANDARINE Sas team will ensure that any incident is resolved within a reasonable time.
Nuisances related to the maintenance of the green spaces of the Domaine Villas Mandarine (outside and inside the rented plots), can in no case be the subject of a claim giving right to compensation. We will however ensure that these tasks are carried out as discreetly as possible.
In the absence of having informed VILLAS MANDARINE S.A. before departure, the stay will be considered as having been carried out correctly and no subsequent complaint can be taken into account
Article 6 - Security, disorder, nuisance, damage
The Domaine Villas Mandarine has set up a video surveillance system of the common areas (entrance, games room, spa, reception). The person in charge of processing is SAS Villas Mandarine. This processing is intended to ensure the security of the domain. This processing is subject to the Data Protection Act of January 6, 1978 and the RGPD (General Regulation on Data Protection). It is based on the legitimate interest of the SAS to guarantee this security. The images are viewed by the people responsible for the reception (employees and 1 trainee). The images are automatically deleted after 30 days. You have the possibility to access the images that have not been erased. You have the right to rectification, to limit processing and to object. These rights can be exercised by contacting the person in charge of processing at the following e-mail address: or by telephone at +33 (0)495 444 446. You can file a complaint with the CNIL. The renting of a villa supposes the acceptance of the video surveillance system set up.
Use of swimming pools
It belongs to our customers to take all necessary precautions for the use of these facilities especially if they stay with young children; they are responsible for the supervision despite the provision of security alarm or a fence. It’s not allowed to dive.
Any damage or destruction of furniture of the villas involves automatically the tenant’s responsibility. The tenant is personally responsible for any damage or loss made towards the villa, the Domain or committed by persons who reside with him or visit him.
The tenant is responsible for disturbances and nuisances caused by people staying in the villa. When a resident causes harm to other guests or to the integrity of the facilities, the stay may interrupt immediately and without compensation, without prejudice to any claims for damages that the Villas Mandarine Sarl and third parties could not argue against him.
Under section 1394 of the French Civil Code: the customer is solely responsible not only for the damage he causes by his own act, but also for that which is caused by the people whom he is responsible, or for all goods (cars, luggage, cameras, jewellery, silver, etc) in its supervision. He will therefore take the necessary measures for them. Each villa has a safe with secret code within all objects and other valuables should be deposited. In any case, the lessor is not responsible for theft of personal effects in houses, on the park or in public areas.
Article 7 - Complaint and application law
This lease is governed by French law, the Courts of the jurisdiction in which the lessors is registered as sole jurisdiction.